Shipping & Delivery Policy

Last Updated: 27/6/2025

Thank you for visiting and shopping with anokhabrain. We’re committed to providing a seamless experience for your healing journey. Please read our Shipping and Delivery Policy carefully for both digital and physical products/services.

📦 Digital Products & Services

This includes:

Online courses

eBooks, meditations, or workbooks

Coaching session bookings

Digital downloads

Delivery Method:

All digital products are delivered via email or accessed through your account portal immediately after payment confirmation. Coaching sessions are delivered virtually via Zoom, Google Meet, or other platforms as scheduled.

Delivery Time:

Instant access for digital downloads.

Appointments must be scheduled and confirmed. You will receive session details within 24 hours of booking.

If you do not receive your digital product within 30 minutes, please check your spam/junk folder or contact us at - [email protected]

📬 Physical Products (If applicable)

This includes:

Healing kits

Crystals, journals, or physical books

Merchandise

Processing Time:

Orders are processed within 2–4 business days.

Shipping Times (Standard estimates):

Domestic (U.S./Local): 5–7 business days

International: 7–21 business days (depending on destination and customs)

Shipping Fees:

Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking Information:
A tracking number will be provided via email once your item has shipped.

🚨 Delays or Issues

While we strive for timely delivery, unforeseen delays may occur due to weather, postal service disruptions, or customs. We appreciate your understanding and patience.

If your order has not arrived within the expected time, please contact us at: [email protected]

❌ Non-Deliverables

We are not responsible for:

Incorrect shipping address provided by the customer

Missed digital sessions due to failure to attend or technical issues on your end

📩 Questions?

If you have any questions about your delivery or need assistance, feel free to reach out to our support team at: [email protected].

Would you like this adapted for a specific platform (like Etsy, a personal website, or Shopify)? Let me know if you’d like a Returns & Refunds Policy as well.